Update/Change Billing Contact

Applies To: eDispatches Account Administrators & Billing Management

Follow these steps to update or change the designated billing contact responsible for receiving account invoices and payment notifications.

Note: By default, the primary Account Administrator is assigned as the account billing contact.

Updating the Billing Contact

1. Access Account Settings: Log into the administrative web portal and click Account in the top right corner. 
   
2. Open Plan Tab: Ensure you are on the Plan tab in the account menu. 
   
3. Edit Billing Contact: Under the Plan Details section, click UPDATE/CHANGE BILLING CONTACT. 
   
4. Save New Details: Fill out the required contact information fields in the form and click Save to finalize your changes.