iPad Setup

Applies To: iPad iOS App Users & Account Administrators

Follow this step-by-step registration guide to set up and authorize the eDispatches app on an Apple iPad device.

Before You Begin

• Ensure your account administrator has added the mobile number you intend to assign to this iPad within the portal.
• Obtain a 4-digit Authorization Code from your account administrator (located next to your assigned number in the administrative web portal).

iPad App Setup Steps

1. Initiate Registration: Launch the app and tap Sign Up at the bottom of the log-in screen. 
   
2. Enter Profile Details: Enter your First Name, Last Name, and a valid unique email address (this email must differ from any existing iPhone or Android account setups). 
   Note for Administrators: This creates a unique app login profile. Your administrative web portal credentials will be entered at the end of setup. 
   
3. Create App Credentials: Choose a standard Username and Password for daily application access. 
   
4. Accept Legal Terms: Read and agree to the eDispatches Terms of Service and Privacy Policy. 
    
   
5. Select Non-SMS Verification: Because iPads cannot process native SMS text messages, tap I can't receive text messages. 
   
6. Enter Administrator Auth Code: Enter the 4-digit Authorization Code provided by your account administrator. 
   
7. Verify Email Address: Retrieve the 6-digit PIN sent to the email address provided in Step 2, enter it into the app, and tap Verify. 
   
8. Setup Completion: Your iPad device registration is complete! 
   

Linking Administrator Permissions (Optional)

If you are an Account Administrator managing recipient rosters or sending Priority Messages from this iPad, log in with your primary administrative portal credentials when prompted. For detailed instructions, see our guide on Linking Administrator Accounts.