Peter Grammatas

Streaming is available for both Android and iPhone Apps.  You can listen to your available streams directly from your eDispatches App. Listening to a Live Stream  There are two ways to access you...

Audio and CAD Alerts  Make sure App Notifications are enabled from the app.   To do this select Settings > Tones > Tone Name > App Notifications. You may also want to check that your iOS or Andr...

A profile is created after the initial setup of the app was completed.  Each user has their own profile which contains the user's personal details such as name, password, and email address.   Acces...

Linking an existing username to your profile The following article will show you two ways to link your existing username to your profile. The first method is during the migration process which is o...

If you have not yet completed your initial setup when downloading the eDispatches app, please follow these steps. First Time Account Setup Please verify you are running the latest iOS version on ...

If you have not yet completed your initial setup when downloading the eDispatches app, please follow these steps. First Time Account Setup Always make sure you are running the latest Android vers...

Document Storage (Pre-Plans, Pictures, Documents) to Maps If you'd like to add additional information to any Hydrant or Points of Interest like Pre-Plans, Pictures, or Documents that may be helpful...

  The Blackout setting in the app lets users select a range of time during the day where they will not receive an alert notification. This is helpful for someone who doesn't want to be alerted duri...

eDispatches's Pre-Alert will send an App Notification as soon as we detect your tones, even before we've finished making your audio recording.  Once the recording finishes we still send the "norma...

Experiencing an issue with account changes or missing map data? If you've recently been added to a new account for an additional agency or department, or if there were other recent changes made to ...