Peter Grammatas

If your eDispatches streaming audio is not working, local network configurations or temporary equipment hiccups are the most common causes. Follow these troubleshooting steps to get your stream bac...

Due to permanent security updates and the deprecation of embedded players by our underlying provider (Broadcastify), audio streaming is no longer supported directly within the eDispatches web custo...

If you are trying to create a new account in the app and the Continue button is grayed out, unclickable, or unresponsive, this is usually caused by how your information is being entered into the si...

Applies To: All eDispatches Users & PersonnelIf you are receiving eDispatches notifications for an unassigned tone or department, use the following procedures to disable alerts or request account r...

Applies To: eDispatches SMS Text Messaging & Mobile App UsersDue to mobile carrier restrictions, text alerts are limited to 160 characters. To avoid truncated messages and carrier delays, we strong...

Applies To: eDispatches iOS (iPhone) App UsersAutoplay for audio alerts is currently unavailable on iOS devices due to Apple background audio playback policies. While Android devices support autopl...

Applies To: eDispatches CAD Integration & Mobile App Mapping TroubleshootingIf CAD mapping is not displaying accurately in your eDispatches mobile app, review these primary causes and troubleshooti...

Applies To: eDispatches Web Portal & Mobile App UsersIf you are experiencing login issues on the eDispatches web portal or mobile app, follow these troubleshooting steps to verify your credentials ...

Applies To: All eDispatches Users & Personnel Receiving SMS Text AlertsCell phone carriers are increasingly restricting email-to-text gateway services, highlighting why the eDispatches Mobile App i...

Applies To: eDispatches System Administrators & ESO Integration SetupFrequently asked questions regarding configuring the CAD alert data integration between eDispatches and ESO emergency reporting ...