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Equipment Setup

Peter Grammatas
Updated

Applies To: eDispatches Hardware Installation & Equipment Setup

Complete physical setup guide for eDispatches Scanner and Detector hardware units. eDispatches hardware operates fully automated without requiring dispatch intervention, external keyboards, or displays.

Prerequisites: Standard AC power outlet, wired Ethernet internet connection, and clear radio reception.

Scanner Setup

  1. Connect Antenna & Power: Attach the provided external antenna cable and power adapter to the corresponding rear ports on the scanner unit. Plug the power transformer into an electrical outlet. 
    Scanner Rear Panel with Antenna and Power Connected 
    Scanner Rear Ports Detail
  2. Adjust Knobs: Turn the Squelch dial to the 12 o'clock position. Turn the Volume dial to the 10 o'clock position. 
    Scanner Front Dials Squelch and Volume Settings
  3. Verify Display Status: Confirm your dispatch frequency displays on screen. The screen should indicate PRIVATE & HOLD SCAN. 
    Scanner Screen Displaying Private and Hold Scan
  4. Perform Audio Signal Check: Request a live test page from your dispatch center. The broadcast audio must be clear and static-free. Note: If audio is unreadable or distorted, relocate the equipment to improve RF reception. 
    Testing Scanner Radio Reception Quality
  5. Connect Audio Output: Plug one end of the 3.5mm stereo audio cable into the audio output jack on the rear of the scanner. 
    Scanner Rear Audio Cable Connection

Detector Setup

  1. Connect Audio Cable: Plug the opposite end of the 3.5mm stereo audio cable into the blue audio input port on the back panel of the detector unit. 
    Detector Rear Panel Blue Audio Line-In Port Connection
  2. Connect Network Cable: Plug an Ethernet cable into the RJ-45 network port on the detector, and connect the opposite end to an available LAN port on your network router or modem. 
    Detector Rear Ethernet Cable Connection
  3. Connect Power Cable: Insert the detector power cord into the rear power connector and plug the unit into an AC electrical outlet. 
    Detector Power Port Connection
  4. System Initialization: Allow 15 minutes for the detector to boot up, register with eDispatches servers, and complete initialization routines. 
    15 Minute Initialization Timer Icon
  5. Final Test Page: Have dispatch transmit a test page. Verify that the mobile app receives the audio alert. 
    Mobile App Receiving Dispatch Alert Notification

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