iPhone & Android Open Beta

Applies To: eDispatches Open Beta Testers (iOS & Android)

Overview of the eDispatches Open Beta Program, bug reporting protocols, setup guides, and Frequently Asked Questions (FAQs).

Program Overview & Guidelines

The Open Beta Program allows clients to test new features before public release. Please keep the following guidelines in mind while participating:

• Bug Reporting: If you encounter bugs or operational issues, submit feedback directly through the in-app Submit a Ticket option.
• Support Channel Availability: Standard customer support channels do not cover beta releases. If issues disrupt critical operations, revert to the production release.
• Single App Installation: The Open Beta app replaces the standard production app; both versions cannot run simultaneously on the same device.

Enrolling in Open Beta

Select your operating system below to access step-by-step setup instructions:

• iOS (iPhone) Open Beta Setup Guide
• Android Open Beta Setup Guide

To opt out at any time, uninstall the beta build and reinstall the official release from the Apple App Store or Google Play Store.

Frequently Asked Questions

Q: Will I continue receiving alerts while using the Beta app?
A: Yes, alert delivery functions normally in beta builds.

Q: Can any user participate in the Open Beta program?
A: Yes, all eDispatches account users are eligible to join.

Q: Will members on the production app see new beta features?
A: No, unreleased features are visible exclusively to active Open Beta app users.