Peter Grammatas

Sending a Priority Text Message from the App Sending Priority Text Messaging is available for Users who have the proper permissions. Step 1 Select Messages From the Messages area of the app, if...

Sending a Priority Blast Message from the App Priority Blast Messaging is available for Users who have the proper permissions issued by the account administrator.   Step 1 Select Messages To s...

Introduction On a regular basis we develop and launch new features in our mobile apps.  The purpose of Open Beta is to find and fix bugs for new features we are preparing to launch to our entire cl...

Critical Alerts are available for iPhones with iOS 12 or later.  This feature will allow the notification sound to override the silence switch on iPhones.  This is perfect for users who silence the...

If you've recently been added to an additional account for another agency or department or if there was recent account changes done and these changes aren't reflecting in your iPhone or Android app...

eDispatches's Pre-Alert will send an App Notification as soon as we detect your tones, even before we've finished making your audio recording.  Once the recording finishes we still send the "norma...

  The Blackout setting in the app lets users select a range of time during the day where they will not receive an alert notification. This is helpful for someone who doesn't want to be alerted duri...

Document Storage (Pre-Plans, Pictures, Documents) to Maps If would like to add additional information to any Hydrant or Points of Interest like Pre-Plans, Pictures or Documents that may be helpful ...

If you have not yet completed your initial setup when downloading the eDispatches app, please follow these steps. First Time Account Setup Always make sure you are running the latest Android vers...

If you have not yet completed your initial setup when downloading the eDispatches app, please follow these steps. First Time Account Setup Please verify you are running the latest iOS version on ...