Peter Grammatas

If your department is transitioning from an analog radio system to a digital or trunking system here's what you'll need to know. eDispatches can still work with digital and trunking radio systems....

    Our eDispatches Team will has the ability to import your Hydrant location data.  It is possible, at a later date, Points of Interest data may have the same option.  To have your existing hydran...

AvailabilityAvailability allows you to forecast response levels before an incident even happens.  Each user can update their status at anytime.  Additionally the Chief or their designee(s) can req...

We are looking forward to sharing the Open Beta app with iPhone users and we hope to receive helpful feedback to improve it even more. Please note that some features may not be included during the ...

Introduction On a regular basis we develop and launch new features in our mobile apps.  The purpose of Open Beta is to find and fix bugs for new features we are preparing to launch to our entire cl...

Sending a Priority Text Message from the App Sending Priority Text Messaging is available for Users who have the proper permissions. Step 1 Select Messages From the Messages area of the app, if...

What happens when my detector is offline? The account administrator will receive a text message, notifying that your equipment is offline. To learn how to add additional text recipients when a dete...

Q. What is LEI? A. LEI stands for Latest Emergency Information and is also referred to as real-time 911 caller location. Q. Is there any additional cost to get LEI in eDispatches? A. No. If your...

A user is an individual person who has a username and password to the eDispatches system.  This person has privileges to make certain account changes, add / remove recipients and send messages.  Us...

Sending a Priority Blast Message from the App Priority Blast Messaging is available for Users who have the proper permissions issued by the account administrator.   Step 1 Select Messages To s...