Peter Grammatas

Q. What is ESO? A. ESO is an emergency management reporting system that allows tracking of Fire & EMS calls. Q. Is there any additional cost to use the integration from eDispatches? A. No. eDispatc...

Q. What is LEI? A. LEI stands for Latest Emergency Information and is also referred to as real-time 911 caller location. Q. Is there any additional cost to get LEI in eDispatches? A. No. If your CA...

Apple CarPlay feature has been added to the eDispatches iOS app Version: 4.7.0. Users can now listen to audio alerts and streaming audio directly from CarPlay. If you are an Enhanced CAD Relay user...

Notification OptionsThere is a notification option for all phones, including landlines phones.  Please review our notification options.  App Notification (iOS & Android)Our Android/iOS applications...

What happens when my detector is offline? The account administrator will receive a text message, notifying that your equipment is offline. To learn how to add additional text recipients when a dete...

What is a Nickname? A "Nickname" is a short description for your detector to make it easier to identify.Why should I Nickname a detector?Nicknaming detectors is especially useful if you have multip...

What happens if my detector goes offline or down? By default, your account administrator will receive a text message, notifying that your equipment is offline.  What do I do if my detector goes dow...

Retrieve Username If you can't remember your Username, follow these steps to retrieve it: Step 1 Visit the following page. Forgot Username Step 2 Enter your email address you used wh...

To update or change the billing contact for your account please follow these steps: Note:  By default the Account Administrator is default billing contact.   Step 1 Select 'Account" at the top ...

This article will explain how your eDispatches CAD Alerts function.  CAD Alerts are available for both iPhone and Android devices.  If you are not yet set up with CAD Alerts, please review the foll...