Pete Grammatas

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Recent activity by Pete Grammatas Recent activity Votes
  • Update/Change Billing Contact

    To update or change the billing contact for your account please follow these steps: Note:  By default the Account Administrator is default billing contact.   Step 1 Select 'Account" at the top ...

  • Forgot Username

    Retrieve Username If you can't remember your Username, follow these steps to retrieve it: Step 1 Visit the following page. Forgot Username Step 2 Enter your email address you used wh...

  • App Minimum requirements

    In order to use the eDispatches Apps for iOS or Android your device must be the following requirements.   Apple: iOS 11 (released Sept 2017) Here's a list of all the Apple devices that can run iOS ...

  • Adding Detector Down Recipients

    What happens if my detector goes offline or down? By default, your account administrator will receive a text message, notifying that your equipment is offline.  What do I do if my detector goes dow...

  • How to Nickname Detectors

    What is a Nickname? A "Nickname" is a short description for your detector to make it easier to identify.Why should I Nickname a detector?Nicknaming detectors is especially useful if you have multip...

  • Detector Bandwidth Usage

    Routine Check-ins: Approx. 2KB transferred every 10 minutesSending Alerts: Less than 500KB per alert (transfer of recorded audio)Streaming Audio: 20 - 30 kbps (continuous)

  • Stacked Tones

    Many departments are dispatched on a common radio frequency with other departments.  In some circumstances, multiple departments are toned out consecutively which may result in a recording full of ...

  • Recording Length

    The eDispatches detector setup will arrive with a default record time of 35 seconds for each dispatch.  This timing is adjustable remotely by our technicians to be either longer or shorter.  It is ...

  • Detector Offline

    What happens when my detector is offline? The account administrator will receive a text message, notifying that your equipment is offline. To learn how to add additional text recipients when a dete...

  • Notification Options

    Notification OptionsThere is a notification option for all phones, including landlines phones.  Please review our notification options.  App Notification (iOS & Android)Our Android/iOS applications...