Peter Grammatas

If you would like to change your Username If would like to change your Username associated with your eDispatches app login you can change this directly from the app. Some reasons you may want to ch...

Linking an existing username to your profile The following article will show you two ways to link your existing username to your profile. The first method is during the migration process which is o...

A profile is created after the initial setup of the app was completed.  Each user has their own profile which contains the user's personal details such as name, password, and email address.   Acces...

Audio and CAD Alerts  Make sure App Notifications are enabled from the app.   To do this select Settings > Tones > Tone Name > App Notifications. You may also want to check that your iOS or Andr...

Setting up the app for the first time If this is your first time using eDispatches and you just downloaded the eDispatches app for iPhone or Android you can following these steps to help guide you ...

    Priority Blast permits you to record your own voice message that will be delivered to your staff’s devices by a phone call and/or push notification via our mobile app. This feature will allow ...

When sending CAD messages to eDispatches, the following guidelines are recommended:   Send plain text emails whenever possible.  While the system is capable of handling Rich Text, HTML, JSON, an...

In order to use the eDispatches Apps for iOS or Android your device must be the following requirements.   Apple: iOS 11 (released Sept 2017) Here's a list of all the Apple devices that can run iOS ...

Routine Check-ins: Approx. 2KB transferred every 10 minutesSending Alerts: Less than 500KB per alert (transfer of recorded audio)Streaming Audio: 20 - 30 kbps (continuous)

The eDispatches detector setup will arrive with a default record time of 35 seconds for each dispatch.  This timing is adjustable remotely by our technicians to be either longer or shorter.  It is ...