Peter Grammatas

eDispatches provides a computer called a detector as well as an analog or digital scanner. You may consider connecting the eDispatches equipment (detector) directly to your own console or audio sou...

If your department is transitioning from an analog radio system to a digital or trunking system here's what you'll need to know. eDispatches can still work with digital and trunking radio systems....

If you are managing an account that has multiple departments, stations or agencies you can create Sub Accounts that other Users can manage. This article will show steps how to create a Sub Account ...

  ResponsesResponse allows you to indicate your actions to an event.  The response feature is only available from the eDispatches iPhone and Android applications.  You are able to set a response d...

AvailabilityAvailability allows you to forecast response levels before an incident even happens.  Each user can update their status at anytime.  Additionally the Chief or their designee(s) can req...

This feature is currently only available for Android users. Auto Playback Auto Playback will automatically play an audio alert from the Android lock screen.   How to enable auto playback ...

Enable Notifications Navigate to Settings > Notifications > eDispatches.Be sure you are enabled to receive notifications for the eDispatches app.   Receiving Push Alert Notifications...

Customizing App Tone Sounds There are many possibilities to customizing your app notification sounds. If you receive more than one department or agency tone you can customize each tone's sound so y...

When you first log into your eDispatches account, the first thing you will want to start doing is adding recipients.   Step 1 Select 'Recipients" at the top left.   Step 2 Select 'N...

Sending a Priority Text Message from the App Sending Priority Text Messaging is available for Users who have the proper permissions. Step 1 Select Messages From the Messages area of the app, if...