Peter Grammatas

  Adding Hydrants and POIs to the map manually Select Map from the bottom categories. From the Map screen you will see any preexisting Points of Interest (POI) if another member has added any i...

  Chat is a real time back and forth space within our mobile app for your agency to communicate by text in real time. Maybe it is a rig out of service? Perhaps you need to communicate about a spec...

A user is an individual person who has a username and password to the eDispatches system.  This person has privileges to make certain account changes, add / remove recipients and send messages.  Us...

Setting up the iOS app for iPad Before your begin: You will need to make sure your account administrator has added the number you will be using for your iPad. In addition, your account administrat...

Inclement weather can impact and interrupt parts of your eDispatches service. This article will cover what to expect when your eDispatches equipment is offline and what parts of the service remain ...

eDispatches provides a computer called a detector as well as an analog or digital scanner. You may consider connecting the eDispatches equipment (detector) directly to your own console or audio sou...

If your department is transitioning from an analog radio system to a digital or trunking system here's what you'll need to know. eDispatches can still work with digital and trunking radio systems....

If you are managing an account that has multiple departments, stations or agencies you can create Sub Accounts that other Users can manage. This article will show steps how to create a Sub Account ...

  ResponsesResponse allows you to indicate your actions to an event.  The response feature is only available from the eDispatches iPhone and Android applications.  You are able to set a response d...

AvailabilityAvailability allows you to forecast response levels before an incident even happens.  Each user can update their status at anytime.  Additionally the Chief or their designee(s) can req...