Peter Grammatas

  The Blackout setting in the app lets users select a range of time during the day where they will not receive an alert notification. This is helpful for someone who doesn't want to be alerted duri...

Document Storage (Pre-Plans, Pictures, Documents) to Maps If would like to add additional information to any Hydrant or Points of Interest like Pre-Plans, Pictures or Documents that may be helpful ...

If you have not yet completed your initial setup when downloading the eDispatches app, please follow these steps. First Time Account Setup Always make sure you are running the latest Android vers...

If you have not yet completed your initial setup when downloading the eDispatches app, please follow these steps. First Time Account Setup Please verify you are running the latest iOS version on ...

If you would like to change your Username If would like to change your Username associated with your eDispatches app login you can change this directly from the app. Some reasons you may want to ch...

Linking an existing username to your profile The following article will show you two ways to link your existing username to your profile. The first method is during the migration process which is o...

A profile is created after the initial setup of the app was completed.  Each user has their own profile which contains the user's personal details such as name, password, and email address.   Acces...

Audio and CAD Alerts  Make sure App Notifications are enabled from the app.   To do this select Settings > Tones > Tone Name > App Notifications. You may also want to check that your iOS or Andr...

eDispatches's Enhanced CAD Relay service is an improved version of our original text messaged based CAD Relay service.  With Enhanced CAD Relay members can now receive CAD messages directly in the...

Setting up the app for the first time If this is your first time using eDispatches and you just downloaded the eDispatches app for iPhone or Android you can following these steps to help guide you ...