Pete Grammatas

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Activity overview

Latest activity by Pete Grammatas
  • Pete Grammatas created an article,

    Creating Users

    Creating Users A user is an individual person who has a username and password to the eDispatches system.  This person has privileges to make certain account changes, add / remove recipients and sen...

  • Pete Grammatas created an article,

    Linking Administrator Users

      Linking an existing username to your profile The following article will show you both ways to link your existing username to your profile. The first method is during the migration process which i...

  • Pete Grammatas created an article,

    User Profile

    A profile is created after the migration process has been completed.  Each user has their own profile which contains the user's personal details such as name, password, and email address.   Accessi...

  • Pete Grammatas created an article,

    Forgot password

    If you forgot your eDispatches password If you have issues when you try to sign in with your eDispatches password, use these steps to reset it and regain access to your account.  When you first set...

  • Pete Grammatas created an article,

    Transitioning to a digital or trunking radio system

    If your department is transitioning from an analog radio system to a digital or trunking system here's what you'll need to know. eDispatches can still work with digital and trunking radio systems....

  • Pete Grammatas created an article,

    Equipment Setup

    eDispatches provide you all the equipment necessary for the service to work.  The equipment is all automated and requires no dispatch involved. The equipment requires three things to work. Power I...

  • Pete Grammatas created an article,

    Adding Recipients

    When you first log into your eDispatches account, the first thing you will want to start doing is adding recipients. Step 1 Select 'Recipients" at the top left.     Step 2 Select 'New" ...

  • Pete Grammatas created an article,

    Location Permissions

    Background If you are using our Visual Response feature and you are not appearing accurately on the map, it's likely that your location permissions are not properly set on your iOS or Android devic...

  • Pete Grammatas created an article,

    Responses & Visual Responses

    ResponsesResponse allows you to indicate your actions to an event.  The response feature is only available from the eDispatches iPhone and Android application.  You are able to set a response durin...

  • Pete Grammatas created an article,

    Availability

    AvailabilityAvailability allows you to forecast response levels before an incident occurs.  Each user can update their status at anytime.  Administrators have the ability to prompt members to updat...