Pete Grammatas

Inclement weather can impact and interrupt parts of your eDispatches service. This article will cover what to expect when your eDispatches equipment is offline and what parts of the service remain ...

eDispatches provides a computer called a detector as well as an analog or digital scanner. You may consider connecting the eDispatches equipment (detector) directly to your own console or audio sou...

This feature is currently only available for Android users. Auto Playback Auto Playback will automatically play an audio alert from the Android lock screen.   How to enable auto playback ...

Customizing App Tone Sounds There are many possibilities to customizing your app notification sounds. If you receive more than one department or agency tone you can customize each tone's sound so y...

Document Storage (Pre-Plans, Pictures, Documents) to Maps If would like to add additional information to any Hydrant or Points of Interest like Pre-Plans, Pictures or Documents that may be helpful ...

If you would like to change your Username If would like to change your Username associated with your eDispatches app login you can change this directly from the app. Some reasons you may want to ch...

Audio and CAD Alerts  Make sure App Notifications are enabled from the app.   To do this select Settings > Tones > Tone Name > App Notifications. You may also want to check that your iOS or Andr...

Display Boards allow you to embed your own Google Calendar.     Please refer to Google's steps on making the calendar public first. https://support.google.com/calendar/answer/37083?hl=en#zippy=%2C...

  eDispatches Display Boards are designed to project various types of information onto a monitor.  We have designed these display features to be used at a station, dispatch position or anywhere ...

  Adding Hydrants and POIs using War Driving Mode War Drive Mode is an alternative option for plotting fire hydrants quickly.  You and your members can drive around while plotting multiple hydrant...