Pete Grammatas

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Activity overview

Latest activity by Pete Grammatas
  • Pete Grammatas created an article,

    Location Permissions

    Background If you are using our Visual Response feature and you are not appearing accurately on the map, it's likely that your location permissions are not properly set on your iOS or Android devic...

  • Pete Grammatas created an article,

    Responses & Visual Responses

    ResponsesResponse allows you to indicate your actions to an event.  The response feature is only available from the eDispatches iPhone and Android application.  You are able to set a response durin...

  • Pete Grammatas created an article,

    Availability

    AvailabilityAvailability allows you to forecast response levels before an incident occurs.  Each user can update their status at anytime.  Administrators have the ability to prompt members to updat...

  • Pete Grammatas created an article,

    Android Beta Setup

    We are looking forward to sharing the Open Beta app with Android users and we hope to receive helpful feedback to improve it even more. Please note that some features may not be included during th...

  • Pete Grammatas created an article,

    iPhone Beta Setup

    We are looking forward to sharing the Open Beta app with iPhone users and we hope to receive helpful feedback to improve it even more. Please note that some features may not be included during the...

  • Pete Grammatas created an article,

    First Time Account Setup

    Setting up the Open Beta app for the first time Step 1 Enter your valid 10 digit phone number. If this is your first time logging into the Open Beta app you'll need to set up an account.  When ...

  • Pete Grammatas created an article,

    iPhone & Android Open Beta

    Introduction We are very pleased to announce exciting new enhancements and features to our mobile apps.  Our current mobile apps will not yet be going away, however, they will sunset sooner rath...

  • Pete Grammatas created an article,

    eDispatches CAD Messaging Guidelines

    When sending messages to eDispatches, the following guidelines are recommended: Send plain text emails whenever possible.  While the system is capable of handling Rich Text, HTML, JSON, and even a...

  • Pete Grammatas created an article,

    iOS App Troubleshooting

      Update your iPhone's iOS Be sure your iPhone is running the latest iOS version available.  To check that you are running the latest iOS version follow these steps. Select Settings on your iPhone...

  • Pete Grammatas created an article,

    Android App Troubleshooting

    Step 1: Fresh Install (Uninstall / Reinstall) After updating or changing account settings through the eDispatches web portal or the Android device, your device's eDispatches app may require to be r...