Refresh Account Info (App)

If you've recently been added to an additional account for another agency or department or if there was recent account changes done and these changes aren't reflecting in your iPhone or Android app yet please try the following.

Step 1 Select "Profile" from the app.

Step 2 Select "Refresh Account Info" from the app.

If "Refresh Account Info" doesn't work, try "Log Out" and logging back in it.  Some account changes may require you to log out and log back into the app.

Step 1 Select "Profile" from the app.

Step 2 Select "Log Out" from the app.