Linking an existing username to your profile
The following article will show you both ways to link your existing username to your profile. The first method is during the migration process which is outlined in the following article First Time Account Setup and the second method is directly from the app.
Method 1
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During the migration setup First Time Account Setup If you are an eDispatches account administrator (you manage the recipients of the account and/or have access to send priority messages from app), you will need to enter your administrator username and password for this step. If you are not an account administrator, you can simply select "I'm Not an Administrator" and proceed to the next step. |
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Method 2
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From Profile Access your profile from the app and select "Link Admin Account" for assistance accessing the profile, please refer to the following article User Profile |
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Enter username and password Enter your username/password and select "Connect Administrator Account". Once you have made that selection, your profile will be linked with your username and password. |
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Unlinking an existing username
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From the Profile area Access your profile from the app and select "Unlink Admin Account" for assistance accessing the profile please refer to the following article User Profile |
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