Setting up the app for the first time
If this is your first time using eDispatches and you just downloaded the eDispatches app for iPhone or Android you can following these steps to help guide you through the initial setup, both iPhone and Android steps are available on this article.
Step 1Create an account. If this is your first time logging into the app you will need to set up an account by selecting "Sign Up" at the bottom of the Log In screen. |
Step 2Sign Up Information. Enter your First Name, Last Name and a valid Email Address. In the event you ever forget your username or password, we will email you with instructions for reset. Enter your valid 10 digit phone number. This number will be used to send a verification code as well as receive alerts. Please double check to make sure it is correct. |
Step 3Create Username and Password. In the event you get logged out of the eDispatches app or get a new phone, you will be able to login again with your Username and Password. |
Step 4Terms of Service & Privacy Policy Agreement. In order to use the eDispatches App you will need to read and agree to the Terms of Service and Privacy Policy. |
Step 5Verify Phone At this point, you should have received a text message with a 6 digit one-time passcode. Once you have received the 6 digit one-time passcode, enter it and select "Verify". |
Step 6Finished At this point you have completed the initial setup for the eDispatches app and you may begin using the app. |
Admin LoginIf you are an eDispatches account administrator (you manage the recipients of the account and/or have access to send priority messages from app), you will need to enter your administrator username and password on this step. For additional information on this step, please review Linking Administrator article. |
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