We are very pleased to announce exciting new enhancements and features to our mobile apps. Our current mobile apps will not yet be going away, however, they will sunset sooner rather than later.
The purpose of this Open Beta is to get everyone comfortable with the new user interface and login process and to test out some of the new features coming to eDispatches.
By the very nature of Beta software, we would not be surprised to find a Bug or two in the Open Beta app. If you do discover a Bug, we ask that you report that Bug by using the Feedback link within the Open Beta app.
Also, due to the Beta nature, we won't be providing support through our normal support channels. If the Open Beta app interrupts your operations too greatly, we ask that you uninstall the Open Beta app and return to our current eDispatches app.
You won't be able to run both the current eDispatches app and the Open Beta app at the same time. If you'd like to participate and try out the Open Beta app, you can find instructions below. If you decide at anytime you no longer want to use the Open Beta app, you can simply just uninstall the Open Beta app and reinstall the current eDispatches app from the Apple App Store or Google Play Store.
Here is a list of the latest features and improvements you can expect to see in the Open Beta app.
- New Overall Design
- New Set Up Log in
- Introducing User Accounts
- GPS/AVL (Responses appear on map)
- Priority Message - Coming Soon
- Priority Blast - Coming Soon
- Point of Interest (Hydrant Mapping) - Coming Soon
- Additional features - Coming Soon
How to Participate: Open Beta
If you would like to participate in our Open Beta, please follow the appropriate guide for iPhone or Android devices. Please note that you won't be able to run both the Open Beta app and the current eDispatches app on the same device.
User Account Set Up
After installing the Open Beta app for the first time, users will have to create an eDispatches account. We've created a guide to help guide you through the account creation process.
Reporting Issues or Feedback
Because this is a Beta release, we are looking for helpful feedback. Please email any feedback to the following address.