eDispatches's Pre-Alert will send an App Notification as soon as we detect your tones, even before we've finished making your audio recording. Once the recording finishes we still send the "normal" App Notification with recorded audio, just like always.

By using the Pre-Alert feature, we're able to notify your members 90% faster!

Enabling Pre-Alert

Step 1

Select "More" from the bottom of the app and select "Settings"

Step 2

Select "Alerts" from the top of the General Settings

Step 3

Select which alert you would like to modify, "Audio Alerts" or "CAD Alerts".

Step 4

Select the alert you would like to modify. You may have multiple tones or just one.

Step 5

Select "Options" to modify the alert's notifications.

Step 6

Enable Pre-Alert, you can turn this feature off by disabling the Pre-Alert switch at anytime.

Enabling Pre-Alert From the Web-Portal

Step 1

Log into your eDispatches account.

Step 2

Select Recipients

Step 3

Select a recipient you wish to enable Pre-Alert for.

Step 4

Select additional settings by clicking the (+) icon next to the assigned tone you wish you enable Pre-Alert for.

Step 5

Enable Pre-Alert from the settings and select save when done.

You're all set! Next alert you'll receive a Pre-Alert before the actual audio dispatch alert. You can turn this feature off at anytime by disabling the Pre-Alert check box and selecting save.