Adding Detector Down Recipients

What happens if my detector goes offline or down?

By default, your account administrator will receive a text message, notifying that your equipment is offline.

What do I do if my detector goes down?

For a troubleshooting guide, please click here.

How do I add another person to get detector down texts?
NOTE: Adding Detector Down Recipients is reserved for users with administrative rights only. For a guide on administrative rights and privileges, please click here. 

Login into your account at

Click Account on the top right of the screen.

Click the Detectors Tab toward the top left of the screen.

Click Add Recipient in the Detector Down Recipients box toward the right side of the screen.

Next, Click the recipient you would like to add from the drop down menu and click Add.


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