iPhone app not alerting

Not Alerting

Sometimes after updating the iOS or getting a new iPhone the application requires to register again with our APNS (Apple Push Notification Server).  We suggest trying the following steps to get your iPhone app working again.
  1. Navigate to the iPhone's Settings > Notifications
  2. Scroll down and select eDispatches
  3. Verify the following settings are enabled
    • Show in Notification Center
    • Sounds
    • Show on Lock Screen
    Allow Notifications
  4. Verify that "Alert Style" is on Temporary or Persistent and Sounds is enabled.
  5. Then go back to your home screen and open the eDispatches app

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